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Top questions answered
Browse our collection and add items to your cart. Go to checkout, enter your shipping and billing details, select a payment method, and confirm. you will receive an email confirmation immediately.
We accept:
- Credit/debit cards (Visa, Mastercard, Amex)
- PayPal
- Bank transfers for bulk/custom orders (contact us for details)
- UPI and digital wallets (for Indian customers)
Yes, we ship to most countries worldwide. Shipping costs and delivery estimates are shown at checkout. Every order includes a tracking number.
- India, Nepal, Bhutan: 3-7 business days
- International: 7-21 business days (customers may add time)
- Handmade or custom Thangkas may require extra time (clearly noted on the product page).
Yes, All Thangkas are hand-painted by master artists in Tibet or Nepal. They use natural mineral pigments and 24K gold, following traditional methods passed down for generations. We do not sell Prints or machine reproductions. Other items, such as singing bowls, gongs, and tingshas, are also handmade--hammered, cast, or carved using lineage techniques.
- Keep away from direct sunlight and humidity
- Dust with a soft, dry brush
- Do not use water or chemicals
- Store rolled in acid-free paper (never fold)
Many owners display their Thangka in a quite, respectful space, like a meditation corner or altar.
- Returns accepted within 14 days for unsend, undamaged items
- Custom-made, consecrated, or clearance items cannot be returned
- Customers cover return shipping unless the item was wrong or damaged
Email tibethouse@thgnepal.com with your order number and reason for return. Our team will send instructions and return authorization. Refunds are processed within 48 business hours after inspection and issued to your original payment method.
For further assistance, contact us anytime at tibethouse@thgnepal.com.
